Shipping policy
🚚 Shipping & Delivery
Orders are processed within 48 business hours in the order they are received. You will receive an email confirming item availability.
Orders placed after Friday afternoon, on weekends, or on statutory holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a tracking number via email.
We are no longer shipping regular orders to the united states. If there is a specific item you are after, please reach out via email and we can explore DDP options. We value our american clients, and the tariff situation develops, we will keep you in the loop.
📢 Important:
S.O.S Save Our Soles is not responsible for any loss, damage, delays, or theft that may occur during shipping. Ownership of the goods transfers to you once the parcel has been handed over to the carrier.
If you have concerns about delivery security, we strongly recommend reaching out to us before placing your order so that we can organize a shipping option that includes insurance and signature confirmation.